Service

Service is a top priority from the beginning of a project until years after the installation is complete.

The initial design phase is the first step toward identifying the individual lifestyle requirements of clients, but the actual installation and ongoing maintenance by ETCs service personnel are the foundations for our continued success in the South Florida marketplace. ETC does not sub-contract our work. From the pre-wire stage of your home all the way through completion, you will work only with ETCs own technicians.

Not only do our service personnel work closely with the job supervisors and electricians, but all installed wiring and devices will exceed the newly established national guidelines. This assures our clients that their home wiring will accept the newer technologies as they become available now and in the future. After each system is installed, clients receive on-site training and continued service support during and after the initial warranty period. ETC offers warranties for up to twenty years.

Choosing ETC to install an audio/video, home theater, lighting control, telephone, security and/or home automation system guarantees the homeowner that the design, installation, instruction, and on-going service support will be conducted in a professional and timely basis. With more than twenty years, over 2,000 satisfied customers, eighty-eight full-time people and forty-eight company service vehicles, ETC continues to treat each client as if they were our first.

24 Emergency Service Guarantee

ETC honors our pledge of providing the best continuing service support to our clients with a guaranteed two-hour emergency response time. For equipment problems requiring service in the middle of the night, ETC has service technicians on call 24 hours a day, 365 days a year with a fleet of 48 installation and service vehicles. Our technicians are never far from our clients, because we will only install jobs within a reasonable radius of our headquarters.

We are committed to helping you with your home technology systems when you need it most! Please call us at 561-881-8118 anytime.